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<h1>Luana Spinetti</h1>

Luana Spinetti, Author, Cartoonist, B2B Digital Marketer and Copywriter

Freelance Services FAQ

Over time, I get asked questions that I’m pleased to respond to individually, but I feel the answers would serve prospective clients like you better if I published them.

This page includes all the answers to those questions.

Can’t find yours? Get in touch.

What do you charge for {insert service name here}?

Here you will find my writing rates and what I charge for artwork*.

I will soon upload my fee schedule for consultive services, but until then you can contact me for a quote and I will also email you my client’s questionnaire.

*The art commission rates I publish on DeviantART are specific to my DeviantART community and may differ from the rate list for business.

But your rate is too high for me! ๐Ÿ™

If you are a startup or a charity, you get a 15% off through the first contract year.

If you are not a startup or a charity but you work with a small budget, feel free to contact me for a custom quote. I can’t guarantee I’ll take up your project, but I promise to give it a chance. ๐Ÿ˜‰

Check my writing, illustration and consulting rates pages.

What if I don’t have a clear idea of what I want/need?

Look inside of yourself… or at your business plan — there lies the answer. ๐Ÿ™‚

But I also made a checklist for you to find out what you need and where to look for it on this site. (I will upload the checklist by March 10; until then, contact me via email)

How can I try out your services for free?

From time to time, I offer limited slots to try out my services.

Follow my blog here and my Twitter account to get notified of limited-supply free or discounted services, so keep an eye out for news.

What if I have a problem with your service?

Let’s talk it out and see how we can resolve it. ๐Ÿ™‚

Freelancers are no magicians, and as humans we all make mistakes.

However, a good freelancer tries to make amends, so get in touch and we’ll discuss it together.

What payment methods do you accept?

I normally invoice clients internationally via my Invoicely account and I accept PayPal and bank transfers via Stripe.

Only under exceptional circumstances (e.g. PayPal not available in the client’s country) I will accept Payza payments.